Returns Refunds
We want you to feel confident ordering from Evariyn. This page explains the general return and refund process.
1. Return Window
Eligible return requests should generally be submitted within 30 calendar days after delivery.
2. Return Conditions
Returned items should generally be unused, complete and in substantially the same condition in which they were received, including original packaging and included components where applicable.
3. Damaged or Incorrect Items
If an item arrives damaged, defective or incorrect, contact us promptly at support@evariyn.com with your order number and details of the issue. Photos may be requested to help with the review.
4. How to Start a Return
Contact us before sending anything back. We will review the request and provide return instructions if the return is approved.
5. Refunds
After an approved return is received and reviewed, any applicable refund will be processed to the original payment method, subject to the terms applicable to the order.
6. Return Shipping
Responsibility for return shipping may depend on the reason for the return and applicable consumer protection requirements.
7. Missing Items
If part of your order is missing, contact support@evariyn.com with your order number and identify the missing item.
8. Contact
Questions about returns or refunds can be sent to support@evariyn.com.